The 2023 Patient Impact Report is here! Download for the latest health system specialty pharmacy clinical benchmarks, best practices, and resources.

Health System
Specialty Pharmacy

Trellis Rx partners with health systems to offer integrated specialty pharmacy care to their patients.

Remarkable Outcomes

Trellis Rx empowers health systems to enhance the specialty medication experience for their patients.

Our unique approach embeds pharmacists and liaisons on-site alongside other providers, under the health system’s brand. This ensures patients receive the coordinated, high-touch support needed to improve outcomes.

By delivering everything required to start and grow a comprehensive specialty pharmacy service, we help health systems achieve stronger clinical, operational, and financial results faster than they could on their own.

Starting or growing?
We have a solution for you.

Whether your health systems wants to build a new specialty pharmacy service or expand an existing program, our partnership can accelerate your success. Select an option to learn more:

By the numbers…

Together with our health system partners, we are creating remarkable outcomes for patients and their providers:*


Patients and providers
share their experiences.

We’re committed to delivering exceptional care and service to patients and providers. Here’s what they have to say about their experiences with our on-site pharmacists and pharmacy liaisons.

Make a difference in patients’ lives — and your own.  Join us.

Featured Articles


Health System Specialty Pharmacy: 4 Trends to Watch in 2023  

HSSP experts and industry veterans, Brandon Newman and Jessica Mourani, PharmD recently sat down with Becker’s Healthcare to break down the trend and explain why leaders will continue to invest in growth.

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Trellis Rx Employee Spotlight: When the Opportunity Came, This Pharmacy Liaison Went for It

This pharmacy liaison shares how working in a specialty pharmacy differs from a retail environment, and how his role helps to make a difference for patients living with diabetes and other metabolic diseases.

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Trellis Rx Employee Spotlight: This Pharmacist Found the ‘Unicorn Job’ of Her Dreams

This pharmacist shares how working in specialty pharmacy differs from working in a retail environment, and why she loves her job so much.

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Trellis Rx Employee Spotlight: A Dynamic Duo Whose Mission is Putting Patients First

This dynamic duo shares their thoughts about specialty pharmacy and how they work together to put patients first in this Trellis Rx employee spotlight.

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Becker’s Hospital Review Webinar | Accelerate the value journey: Summary and Responses to Audience Questions 

Review our March 2022 Becker’s Hospital Review webinar summary and responses to audience questions from panelists and Trellis Rx experts.

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Meet Trellis Rx’s Longitudinal Research Program Students

Introduction of the Trellis Rx Longitudinal Research Program students. This research program enables third-year PharmD candidates to develop their research capabilities while learning about the impact health system specialty pharmacy services have on patients.

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Understanding the Impact of Health System Specialty Pharmacist Interventions

Trellis Rx pharmacist Suprina Patel shares about a recent outcomes research study that investigated the impact of health system specialty pharmacist interventions.

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Evaluating the Impact of a Clinic-Embedded Specialty Pharmacy Team on POEM Scores

Trellis Rx’s Brandon Hardin and Pfizer Medical Outcomes Specialist Heidi Luder describe the findings of a recent research study about evaluating the impact of a clinic-embedded specialty pharmacy team on POEM scores.

Impact of Pharmacist Interventions on Alignment with ACR COVID Vaccine Guidance Impact of Pharmacist Interventions on Alignment with ACR COVID Vaccine Guidance

Investigator Insights: Impact of Pharmacist Interventions on Alignment with ACR COVID Vaccine Guidance

Rheumatology clinical pharmacists share how health system specialty pharmacy services can improve alignment with ACR COVID vaccine guidance

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Why Specialty Pharmacy Liaisons Are One of the Most Valuable Care Team Members

A Trellis Rx pharmacist shares her gratitude for specialty pharmacy liaisons on Pharmacy Technician Appreciation Day.

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Investigator Insights: Expanding the Role of Specialty Pharmacy Liaisons

Trellis Rx’s Britt Sager and Sarah Mehaffey describe the findings of a recent research study about the value of expanding the role of specialty pharmacy liaisons

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A Day in the Life: Being a Trellis Rx Specialty Pharmacy Liaison

In honor of Pharmacy Technician Appreciation Day, a Trellis Rx specialty pharmacy liaison describes how she is able to enhance patient care working at a health system specialty pharmacy.

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Investigator Insights: HIV Post-Exposure Prophylaxis (PEP) Pharmacist-Initiated Linkage to Care

An infectious disease clinical pharmacist shares take-aways from a research study he conducted investigating how health system specialty pharmacies enhance care for HIV post-exposure prophylaxis patients.

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3 Requirements for Exceptional Specialty Pharmacy Patient Satisfaction

By Brandon Newman, VP of clinical affairs at Trellis Rx The Net Promoter Score® (NPS) offers an objective measurement of what is arguably one of healthcare’s most critical—but subjective—areas of focus: patient satisfaction. It is a cross-industry standardized index designed to measure people’s willingness to recommend a company’s products or services to others. While traditional […]

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Chronic Disease Management Pharmacy Services: Moving the Needle on Outcomes

SOMC captures executive, provider, and pharmacy points of view about the impact of chronic disease management (CDM) pharmacy services for patients, providers & the health system.


Helping Patients Navigate the World of Specialty Pharmacy

Trellis Rx oncology clinical pharmacist, Megan Johnson Rees, R.Ph., PharmD, BCACP, explains challenges patients face with specialty medication affordability and shares a story highlighting how a health system specialty pharmacy can help address barriers.

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Helping a Patient Navigate Open Enrollment

This story was shared by Sarah Lancrain, one of Trellis Rx’s pharmacy liaisons who works on-site at a health system in the Midwest. We care for an oncology patient who has been coming to this health system for a long time. Earlier this year, he informed Maija, our specialty pharmacy liaison, that his insurance situation […]

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Supporting a Patient with HIV during the COVID-19 Pandemic

A health system infectious disease clinical clinical pharmacist shares how he supported a patient with HIV during the COVID-19 pandemic.

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High-Touch Pharmacy Care Keeps Patients out of the Hospital

A Trellis Rx pharmacy liaison shares how an on-site health system specialty pharmacy team enhanced care for a patient with AFib.

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Making a Difference for a Patient Living with Cancer

A Trellis Rx oncology specialty pharmacist shares how she and a health system specialty pharmacy team made a difference for a patient living with cancer.

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3 Take-Aways from Trellis Rx’s 340B Contract Pharmacy Policies Panel Discussion

Learn three key take-aways from Trellis Rx’s recent educational panel discussion on 340B contract pharmacy policies.

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How Health Systems Can Overcome Barriers to Gain Payor Access

Jerry Buller’s shares strategies from our recent market research study health system specialty pharmacies can use to overcome barriers obstacles to payor access.

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Health System Specialty Pharmacy Research Findings Discussed in Becker’s Healthcare Webinar

Learn key take-aways and answer to attendee questions from Trellis Rx’s Becker’s Healthcare webinar about our market research study on health system and health plan specialty pharmacy partnerships.

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A Candid Look at Barriers to Hospital and Payor Specialty Pharmacy Partnership

Jerry Buller’s recent 340B Report article outlines three barriers to health system and payor specialty pharmacy partnerships uncovered in our recent market research report.

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3 Key Take-Ways from Trellis Rx’s May Health System Specialty Pharmacy Webinar

Learn key take-aways from Trellis Rx’s recent educational webinar focused on measuring disease-specific outcomes to create value.

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Prioritizing Disease-Specific Clinical Metrics to Enhance Patient Outcomes 

Brandon Newman discusses why health system specialty pharmacies must begin tracking disease-specific clinical outcomes and explains the outcomes metrics Trellis Rx is tracking with our partner health systems.

Trellis Rx shares how health system specialty pharmacy teams can help patients navigate drug shortages during COVID-19.

Advice for Helping Patients & Providers Navigate Drug Access Challenges during the COVID-19 Pandemic

Trellis Rx clinical pharmacists share insights on health system specialty pharmacy teams can help patients and providers navigate drug access challenges during COVID-19.

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Managing Specialty Pharmacy Patients During the COVID-19 Pandemic: Resources for Pharmacy Leaders & Practitioners

Trellis Rx has developed a COVID-19 health system specialty pharmacy resource center to support pharmacy leaders and practitioners as they care for patients with chronic conditions during this crisis.


Stepping Stones: 5 Tips to Prepare for Specialty Pharmacy Accreditation

Gaining specialty pharmacy accreditation can be challenging for a health system specialty pharmacy. Get best practices to prepare from Trellis Rx.

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Improving Specialty Pharmacy Rx Outcomes through a Health System Specialty Pharmacy Program

See how a clinic-based pharmacist and a nurse practitioner worked together to help a patient regain control of his health sooner.

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Stepping Stones: How Health System Specialty Pharmacies Can Measure Patient Satisfaction and Provider Loyalty

Trellis Rx shares health system specialty pharmacy best practices for measuring patient loyalty & provider satisfaction using Net Promoter Score.


Provider Perspectives: Q&A on the Benefits of Summa Health Specialty Pharmacy Services

Summa Health physicians and nurses share how the health system’s specialty pharmacy service in benefitting patients and improving clinic workflows.

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Trellis Rx Outcomes Report: Oral Oncology Medication Turnaround Times

See how embedded hospital specialty pharmacies enable patients with cancer to start therapy sooner in our clinical outcomes report on turnaround times.


Stepping Stones: Build Organization-Wide Support for a Clinic-Based Specialty Pharmacy Model

Our Chief Solutions Officer Tony Zappa shares how pharmacy leaders can use stakeholder analysis to create organization-wide buy-in for a clinic-based specialty pharmacy model.

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Stepping Stones: 4 Steps to Integrating Specialty Pharmacy Services to Provide Team Based Healthcare

Denali Cahoon, Chief Operating Officer, outlines four steps pharmacy leaders can take when integrating specialty pharmacy team members into patient care teams.

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How Hospital-Owned Specialty Pharmacy Services Address Medication Access & Affordability Challenges

Trellis Rx advisor Ted Slafsky explores barriers to medication access and outlines how health system specialty pharmacies are addressing this problem.

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Stepping Stones: Accessing Limited Distribution Drugs 

Jerry Buller shares best practices to help health system specialty pharmacies gain access to limited distribution drugs.


Hospital Specialty Pharmacy Programs Provide Integrated Care, Hope to Patients

Connecting patients with financial assistance enables health system specialty pharmacy teams to reduce the burden of specialty medications on patients


Stepping Stones: Tips for Specialty Pharmacy Payer Contracting

Recommendations for gaining payer specialty pharmacy network access for your health system specialty pharmacy.

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Gaining Health System Specialty Pharmacy Network Access: Creating Partnerships with Payors and Manufacturers

We outline what health system pharmacy leaders should know about gaining specialty pharmacy network access by building partnerships with payers and drug manufactures.


Relationships Build Patient Engagement and Provider Trust with Specialty Pharmacy

A clinic-based health system specialty pharmacy enhances patient care and enables population health initiatives that improve access to therapy

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DIY or Partner: Determining the Best Approach to Build A Health System Specialty Pharmacy

Health system leaders should evaluate organizational and pharmacy competencies to decide whether self-development or partnership is the best approach to implement a specialty pharmacy service line.

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Trellis Rx Raises Awareness of Multiple Sclerosis on World MS Day

Did you know that a recent study found almost 1 million people in the U.S. are living with multiple sclerosis (MS)? This is nearly twice the number of people previously believed to be affected by the condition. MS is an autoimmune disorder that damages the myelin sheath in the central nervous system. This disrupts how […]

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5 Reasons Speed-to-Market Matters for Health System Specialty Pharmacy Solutions

Your health system could be missing significant opportunities to drive patient engagement and build competitive advantage by not offering clinic-based specialty pharmacy services.


Embedded Health System Specialty Pharmacy Personalizes Patient Care

A story from one of our partners illustrates how the personalized care patients receive from an embedded health system specialty pharmacy makes a critical difference in their adherence and health outcomes. Recently, a patient living with HIV was introduced to the specialty pharmacy team at Legacy Health. The patient needed surgery to remove precancerous tissue, […]

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What Motivates a Specialty Pharmacy Liaison? The Patients They Serve

“You can never know how grateful I am for what you’ve done for me. I would pretty much be bankrupt if I had to pay for these drugs if it weren’t for you.” When you speak with any clinic-based pharmacist or specialty pharmacy liaison at our partner health systems, you quickly learn what motivates them […]

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Empathy – A Key Ingredient for an Exceptional Specialty Rx Patient Experience

A patient impact story shows one key ingredients needed to provde an exceptional specialty pharmacy patient experience.

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Embedded Specialty Pharmacy Team Removes Barriers to Specialty Medication Access

See how one clinic-based pharmacy liaison went above and beyond to help a patient with Hepatitis C overcome barriers like prior authorization to access her medication.

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Specialty Pharmacy Outcomes Report: HCV Medication Adherence at Southern Ohio Medical Center

Our specialty outcomes study with Southern Ohio Medical Center shows how health system clinic-based specialty pharmacies improve medication adherence and access among patients with Hepatitis C.

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Health Systems Can Improve Patient Care by Offering Specialty Pharmacy Services

Our patient impact story shows how health systems can improve patient access and adherence to specialty medications by offering specialty pharmacy services.

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How Embedded Pharmacists Enhance the Patient Experience

Staying centered on the person not the prescription is vitally important to the success of a health system specialty pharmacy program.

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Communication and Caring: How Pharmacists Enhance Chronic Care Management

Taking the time to communicate effectively and compassionately with patients – listening, answering questions, and providing sound advice – is the cornerstone of a strong specialty pharmacy program. This story, relayed by one of our pharmacists who specializes in neurological disorders, shows how pharmacists can enhance chronic care management and underlines the importance of building […]

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Trellis Rx Leaders Discuss Strategies to Overcome Barriers to Specialty Pharmacy Growth in Becker’s Hospital Review Webinar

Our Chief Pharmacy Officer Jerry Buller and Chief Solutions Officer Tony Zappa led a Becker’s Hospital Review webinar about how health systems can overcome barriers to grow world-class specialty pharmacy programs.


The Impact of Specialty Medication Adherence for Health Systems

At many healthcare organizations, patient outcomes suffer unnecessarily because the system to encourage and support medication adherence is fragmented and poorly coordinated.

 *Data from Trellis Rx Arbor® specialty pharmacy technology dashboards and MMIT Q3 2021 Specialty Pharmacy Patient Satisfaction Survey.
**Net Promoter Score (NPS) is a standardized index used across industries to measure customers’ willingness to recommend a company’s products or services with others. NPS gauges customers’ overall brand loyalty and satisfaction. The NPS  scale ranges from -100 to 100, with scores over 70 being considered world-class.