Oncology Clinical Pharmacist - Central Support

Atlanta, GA Corporate Operations

Trellis Rx is a technology-enabled service provider that partners with health systems to fund, build, and operate world-class specialty pharmacies on their behalf, with their brand. Trellis enables health systems to deliver enhanced experiences and outcomes by helping them offer concierge level clinical and administrative support to patients throughout their course of therapy. We believe pharmacists and pharmacy technicians are critical additions to the care team and that an exceptional pharmacy team makes superior results possible.

Trellis is seeking highly motivated and skilled ambulatory clinical specialists who want to elevate their practice. We are building a team of Pharmacists in Atlanta, Georgia to implement best-in-class ambulatory clinical programs to support specialty pharmacy services that we are building for our customers at various sites throughout the United States. The role of the Oncology Clinical Pharmacist - Central Support is to own the clinical outcomes for each patient that we serve. To ensure the best clinical outcomes, this person should also be prepared to assist with non-clinical tasks that their patients require, including prior authorizations, or financial assistance, among others. The Oncology Clinical Pharmacist will also be responsible for developing and implementing evidence based clinical protocols, as well as driving clinical quality improvement at the customer site. This person will also be responsible for supporting clinical work done at client sites across the country. This work will be done remotely and on-site so the chosen candidate must have the ability to travel up to 50% of the time.  

You would be responsible for:

Core responsibilities:

  • Leading work in the oncology clinic(s), owning clinical outcome KPIs (as set) and clinical dashboards, and ensuring that the patient/Trellis engagement is appropriate and consistent with customer preferences. This includes:
    • When operating in clinic: Ensuring that every patient who can benefit from specialty pharmacy services is identified and either met in clinic upon arrival.
    • When operating in Central Operations: Ensuring that every patient who can benefit from specialty pharmacy services is identified and contacted by phone or other means of verbal or text communication.
    • Implementing an engagement that highlights the benefits of using the customer’s specialty pharmacy services, without impeding the patient choice of pharmacy
    • Leading clinical follow-up with patients per defined protocols – through outbound phone calls and in-person appointments – to ensure patients are adherent to therapy and any issues are identified and resolved expediently
    • Accepting inbound calls from patients, and sharing in on-call coverage to ensure 24/7 patient support
    • Appropriately addressing clinical questions, triaging as appropriate
  • Partnering with physicians in clinics to ensure therapies selected are evidence-based
  • Participating in leadership and clinic staff meetings to help explain the Trellis model
  • Assisting the training team with training of Pharmacy Liaisons and Clinical Pharmacy Specialists
  • Assisting our Quality and Accreditation team with compliance related tasks to ensure we promote a culture of compliance and deliver a program dedicated to improving patient safety
  • Assisting our General Managers, across our customer sites, with providing direct patient care to support continuous implementation of expanded services. This may require travel to customer sites to cover clinician PTO, to support the launch of new service lines, or to provide additional clinical services
  • Support our VP of Clinical Affairs by providing additional clinical bandwidth for outcome initiatives, both remotely and at customer sites
  • Assist the Advance/Implementations Team in new clinic launches
  • Establishing great working relationships with clinic staff and physicians in customer clinics

Oversight responsibilities:

  • Developing and implementing best-in-class clinical and research protocols for specific disease states, to markedly improve patient outcomes
  • Assessing and developing medication management plans for patients while ensuring appropriateness of therapy
  • Ensuring that medications are cost-effective and affordable by the patient
  • Owning clinical quality improvement to drive key clinical outcome indicators at a patient and population level
  • Developing training materials to help onboard Ambulatory Clinical Specialists and on-site Pharmacy Liaisons
  • Developing and delivering workshops and development seminars for client-based pharmacy specialists and leadership groups
  • Representing Trellis at conferences and workshops
  • Assisting in or developing abstracts and presenting posters at national conferences as warranted.
  • Medical writing to include development of white papers and other clinical content to be published in peer reviewed journals 

Here’s what we’d like to offer to you:

  • The chance to develop professionally and personally, as an early hire at a fast growing, well-funded healthcare startup
  • A driver’s seat position transforming how specialty pharmacy services are delivered to the most complex patients, to improve their overall experience and outcomes
  • A platform to meaningfully leverage and further develop your (healthcare) technology, leadership, and management skills, working alongside our senior leadership and premier health system customers
  • An opportunity to help shape our growing team, and mentor future leaders at Trellis and our clients alike
  • A casual and fun work environment in our midtown Atlanta office
  • Competitive compensation with bonus opportunity
  • Generous benefits including:
    • Health, Dental & Vision that are effective on day one of employment
    • 401K with company match
    • 12-week maternity leave with 100% of salary
    • 6-week parental leave with 100% of salary
    • Short & Long-Term Disability
    • Generous Paid Time Off plus holidays and bereavement leave
    • Life insurance
    • Pre-tax commuter benefits
    • Fitness Reimbursement
    • Employee Assistance Program
    • Employee Discounts (retail, hotels, food, restaurants, car rentals, and much more)

We are excited to speak with someone who has:

  • Bachelor’s Degree in Pharmacy from an accredited college of pharmacy. Advanced degree (e.g., PharmD, M.S.) preferred
  • Minimum of two years of related experience as an Ambulatory Clinical Specialist (PGY2 training counts towards this)
  • Experience in a specialty pharmacy setting
  • The ability to work across specialties if needed
  • License to practice pharmacy in the state of Georgia
  • Ability and willingness to obtain licensure in states of Trellis client sites
  • The energy and willingness to be hands-on and do whatever is required to provide the best care to our patients
  • The ability to start from scratch, execute quickly and accurately without pre-defined processes and protocols, and an interest in defining such processes and protocols for the future
  • Strong people skills and the ability to work with teams across customers
  • The ability to communicate effectively at all levels inside and outside the organization
  • Proficiency in MS Office including Word, Excel, PowerPoint, and Outlook Calendar
  • Proficiency in multiple EMR systems such as Cerner, EPIC or Meditech
  • Proficiency with dispensing systems such as QS1, RX30, Computer Rx, WAM, EnterpriseRx, PioneerRx, etc. along with
  • Willingness to travel overnight to other sites as needed (approximately 50% of the time)

And bonus points if you have a couple of these, too:

  • PGY2 pharmacy residency or Board Certification in Oncology
  • Experience working for a specialty pharmacy within a health system environment is a huge plus
  • Licenses to practice in multiple states and/or the willingness to obtain additional state licenses
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