Rochester Regional Health Launches Specialty Pharmacy Service in Partnership with Trellis Rx

Published 06/16/2020
by Kathryn Edwards

Rochester Regional Health today announced the launch of an integrated specialty pharmacy service to further enhance care for its patients with chronic and complex conditions. The Rochester Regional Health specialty pharmacy will begin supporting patients in the oncology and rheumatology clinics this summer.

Patients across Western New York and the Finger Lakes region require specialty medications to manage cancer, hepatitis C, multiple sclerosis and other conditions. Monthly out-of-pocket costs for these therapies can reach thousands of dollars, making it challenging for patients to afford vital treatments. Many patients also require ongoing support to successfully adhere to their therapy regimens and manage side effects.

Rochester Regional Health designed its specialty pharmacy service to ensure patients receive the personalized support needed to overcome these challenges. Specialty pharmacy team members will be embedded directly into care teams to provide coordinated, personalized specialty pharmacy care to patients.

This integrated approach will reduce the burden specialty medications create for patients. Pharmacists with advanced clinical training will offer patients in-person medication education and ongoing counseling to improve adherence. Dedicated pharmacy liaisons will manage financial assistance applications, insurance approvals, medication refills and more to ensure patients receive medications in a timely manner and have lower out-of-pocket costs.

“By offering specialty pharmacy services in Rochester Regional Health clinics, our patients will have expanded access to high-quality, safe care that is personalized for their individual needs,” said Emily O’Banion, Senior Vice President of Integrated Health Care Delivery at Rochester Regional Health. “This program is another example of Rochester Regional’s steadfast commitment to providing comprehensive, integrated care for our patients and providers in convenient settings across Western New York and the Finger Lakes region.”

The Rochester Regional Health specialty pharmacy will be developed and operated in partnership with Trellis Rx, a leading technology-enabled specialty pharmacy services provider. Services will be expanded to additional clinics throughout 2020 and 2021.

About Rochester Regional Health
Rochester Regional Health is an integrated health services organization serving the people of Western New York, the Finger Lakes and beyond. The system includes five hospitals; primary and specialty practices, rehabilitation centers, ambulatory campuses and immediate care facilities; innovative senior services, facilities and independent housing; a wide range of behavioral health services; and Rochester Regional Health Laboratories and ACM Global Laboratories, a global leader in patient and clinical trials. Rochester Regional Health is the region’s second largest employer. Learn more at

About Trellis Rx
Trellis Rx helps health systems change the way patients experience specialty medication therapy. It is the only organization that partners with health systems to eliminate the risk of building or expanding on-site clinic-based specialty pharmacy services for their patients.

Trellis Rx’s clinical care model embeds pharmacists with advanced training and pharmacy liaisons into health systems’ specialty clinics. Its fully integrated, local approach ensures patients with chronic and complex conditions receive the personalized, high-touch pharmacy care required to support adherence to treatment plans and improve clinical outcomes. For more information, contact us.