Trellis Rx Partners Announced as Finalists for National Patient Satisfaction Award

Published 08/17/2021
by Senita Fort

ATLANTA – Trellis Rx partner health systems Parkview Health and Summa Health have been announced as finalists for the 2021 Specialty Pharmacy Patient Choice Award. The award is in the Hospital & Health System Specialty Pharmacy category, marking it the first time both health systems have been nominated for the honor.

Presented by Zitter Health Insights, a division of Managed Markets Insights & Technology (MMIT), the award recognizes specialty pharmacies that provide best-in-class customer satisfaction and overall patient care. The finalists and winners of the award are determined by the highest average Net Promoter Score (NPS) from the Zitter Insights Specialty Pharmacy Patient Satisfaction Survey.

Trellis Rx, a technology-enabled specialty pharmacy services provider, has partnered with both health systems to create a superior experience for patients that rely on specialty therapies. By embedding highly-trained pharmacists and pharmacy liaisons into care teams backed by an advanced specialty pharmacy technology platform, Parkview Health and Summa Health lead the market in medication adherence, clinical outcomes and patient satisfaction.

The announcement of both health systems as finalists reflects Trellis Rx’s commitment to enhancing the patient experience across health systems and specialty areas. “Our goal at Trellis Rx is to transform the way patients experience specialty pharmacy by providing best-in-class care and service to our partner health systems,” said Brandon Newman, Vice President of Clinical Affairs at Trellis Rx. “Trellis Rx partner health systems lead the market in medication adherence, achieving a 93 percent proportion of days covered (PDC). Our customers rely on us to make a measurable impact on their patients’ lives and overall health and wellbeing. We are extremely grateful to our hospital partners for entrusting us with that responsibility.”

MMIT recognized Vanderbilt University Medical Center along with Parkview Health and Summa Health as finalists for the award. The winner will be announced at an awards ceremony hosted by MMIT at the Asembia Specialty Pharmacy Summit, held Oct. 26-29 in Las Vegas.

For more information about how Trellis Rx is partnering with health systems to enhance the patient experience, visit:


About Trellis Rx

Trellis Rx works hand-in-hand with health systems to improve the medication therapy experience for their patients with chronic and specialty conditions. Working under the health system’s brand, Trellis Rx provides medically-integrated pharmacy services that drive measurably better clinical and financial outcomes—faster—with less risk.

Trellis Rx’s unique clinical care model embeds highly skilled pharmacists and pharmacy liaisons directly into the health system’s specialty clinics. Its fully integrated, local approach ensures patients with chronic and complex conditions receive the personalized, high-touch pharmacy care required to support adherence to treatment plans and improve clinical outcomes.

For more information, contact Trellis Rx.